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Numbers: The Impact of Translation on Business Success

Updated: Dec 16, 2023

How mastering multiple languages can unlock doors to international markets, enhance customer satisfaction, and drive significant revenue growth. A must-read for entrepreneurs, business owners, and marketers looking to expand their global footprint.


Paper, charts, laptop

The power of translation and localization in driving business growth is evident in these compelling statistics:


  1. Customer Engagement: 65% of consumers prefer content in their native language, even if imperfectly written.

  2. Repeat Purchases: Businesses offering customer support in the client's native language see 75% more repeat purchases.

  3. Missed Opportunities: A lack of localization leads to a 40% loss in potential business opportunities.

  4. Consumer Preferences: 40% of individuals avoid purchasing from non-native language websites.

  5. Market Value: The global language services industry was valued between $47.5 and $48.4 billion in 2020, rising to $51.6 billion in 2021.

  6. Online Shopping Behavior: 76% of online shoppers prefer buying products with information in their native language.

  7. Sales Impact: Localizing content boosts the probability of sales by over 50%.

  8. Revenue Growth: Businesses investing in translation are 1.5 times more likely to see an increase in international sales revenue.

  9. Campaign Performance: Localized campaigns outperform English-only campaigns by 86% in both click-throughs and conversions.

  10. Language in E-commerce: 76% of online shoppers will not buy from websites in languages other than their own.



Business Success: The Bottom Line

Translation and localization are not just about crossing language barriers; they're about opening doors to new markets, creating deeper connections with customers, and driving significant business growth. In an increasingly interconnected world, the ability to communicate across languages is not just a skill—it's a strategic business asset.


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